We want to wish everyone a happy valentines day.

Just like Brendon I haven’t received any secret love cards in the mail yet but I am still keeping my head up because the day isn’t over yet. In case you are in the same boat as us I want to send you our love. Without you we wouldn’t be here and we do thank you!

In other news I have been totally revamping our module, plugin, extension, or whatever you want to call it system. I think this will be a big feature of our script and allow you to add new features without hacking the core system. I have also installed a new extension section on our site where we will list all the ones created. Once we get the next release out (RC1) we will open this up and start documenting it.

In case you skimmed over that, I said RC1. Which will be our first release candidate and we will be putting a feature freeze on the script so if you wish to request any features you should do it now.

Have a great day and don’t eat to many green M&M’s.

Beta 5 of 68 knowledge base is now released and available from our customer area.

As much as I hate to do this for this release we made some directory changes. Before this release the includes folder was setup as includes/application. Now this application folder has been renamed to sources and moved outside the includes folder. With this change all core CodeIgniter files are kept together which will make it easier to upgrade in the future.

Beside that change this is basically a bug fix release with the core files upgraded to CodeIgniter 1.6.1. We recommend replacing all the files.

You can see a full list of bug fixes from our issue tracker.

Upgrading

To upgrade you should follow the instructions here:
http://68kb.com/knowledge-base/article/upgrading-instructions

Also keep in the mind the directory changes outlined above.

Notes:

If you find any bugs please report them in our bug tracker.

If you need any support please visit our user forums or Ticket System.

The login for both the forums and issue tracker is the same as you use in our customer area.

As always I wanted to personally thank all the beta testers for your help.

I have been a StumbleUpon user for a while now but never really got into it. When I was board or wanted to see something new I would hit the stumble icon and find a new random website. I thought that was all to it but yesterday I decided to try to Stumble our blog posts on this site. To my amazement our traffic had a huge spike all from one post. How to remove pesky SVN files.

This just goes to show you how using social media can help you get more visitors to your site.

If you are interested in using StumbleUpon then here is some great links of reference:

• A Comprehensive Guide
• Building Your Blog With StumbleUpon
• StumbleUpon Guide: Driving Traffic To Websites
• The Secret to Massive Digg/StumbleUpon Traffic Without Spamming
• StumbleUpon’s Fantastic Ability to Drive Traffic

Beta 4 of 68 knowledge base is now released and available from our customer area. This is basically a bug fix release with the core files upgraded to CodeIgniter 1.6.0. Because of the core upgrade almost all files have been edited in some way. We recommend replacing all the files.

You can see a full list of bug fixes from our issue tracker.

One new feature added is the ability to convert special characters in the url title. So now á=a é=e.

Upgrading

To upgrade you should follow the instructions here:
http://68kb.com/knowledge-base/article/upgrading-instructions

Also the includes/application/config/database.php.new has some changes that you will need to add to your database.php file.

Notes:

If you find any bugs please report them in our bug tracker.

If you need any support please visit our user forums or Ticket System.

The login for both the forums and issue tracker is the same as you use in our customer area.

As always I wanted to personally thank all the beta testers for your help.

This is a quick announcement to let everyone know that we now have a ticket system setup and ready for use. We decided to go with osticket just because it was easy to customize and supported most of the features we wanted.

Another nice feature is the ability to require users to visit our website to reply to tickets. On some of our other sites we used ticket systems where users get the response by email and can reply back without visiting the website. In theory this is a good idea, however we ran into loads of issues where people just wouldn’t receive our replies and think that either we don’t respond or we just don’t care.

This ticket system works like this. First you submit a ticket, and you instantly receive an auto response with the ticket id and a link to login. Then once it is replied to you are emailed again telling you that their is a reply and a link to login and view it.

I hope you find this system useful and if you want to get in contact with us why not give it a try.