Posts from — December 2007

Lucky for me I got to take a few days off for the holidays but in some spare time I created a simple CodeIgniter quiz to see just how addicted to Code Igniter you are. This is a simple 10 question quiz that comes straight from the user manual.

To take the test just click the image above.

We would like to wish everyone a safe and happy holiday season and we wish you the best of luck in 2008.

68 Designs will be closed from December 23rd till January 7th. Even though we will be officially closed we will still try and answer emails and support requests.

We have been putting a lot of work into 68 KB over the past month and we are getting very close to the first beta release. Although we have been testing the script we are still looking for a few people that would be interested in giving 68KB a try.

If you are interested in trying out our product and have spare time to post bug reports then please contact us or comment below¹. For this first round of testing we are looking for about 5 to 10 people and we will randomly choose from the emails we receive.

1. All beta testers will get a free license [↩]

This is a quick announcement to let you know we finished a Kayako knowledge base import yesterday. I have been researching other knowledge base systems that also offer exporting so we can create modules for them as well. So if you have any you would like to recommend now is a great time. Just comment below and let us know the system you currently use.

Today I read a blog post from Alex King about public knowledge base.

This post just goes to show you how important having some form of online documentation is and how it can help lower your customer support time by allowing customers to find answers for themselves.